A great resort can make or break a vacation experience and no brand knows this better than Krystal Resorts. As guests visited during the Spring 2015 travel season, they provided invaluable feedback that ultimately reflected their immense enjoyment of the resort and their overall experience. According to Krystal Resorts, complaints were greatly reduced from previous travel seasons.
Regarding the decline in Krystal Resorts complaints and uptick in positivity, plenty of guests expressed their enjoyment to the company. Reviewing the information collected, it was evident that travelers of all types were finding their stay a quality one. A traveler who had never stayed at the resort before and who was actually visiting Cancun for the first time remarked that her experience staying at the resort was so memorable she had checked it off as her definite home-away-from-home, and was already looking forward to her return visit where she promised to bring along more family members.
Speaking of family, the lack of Krystal Resorts complaints was not exclusive to just solo travelers and couples. Families with children and teens spoke positively about their experiences. Travelers hesitant about bringing children along should not worry as there is plenty for children to enjoy both on and off the resort. The rooms are spacious enough to allow children to play if the weather becomes too hot or while they wait out a rainy day. The food is also kid-friendly, so there will never be any fussing over what is for dinner.
One visitor commented that the “bottom line” is that Krystal Resort Cancun is one of the best resorts he’s ever stayed at in Cancun. His expectations were well exceeded and according to him, the food was great, the staff even better, and the resort itself was the best of the best. He explicitly mentioned how courteous the service staff was numerous times, going so far as to recall specific names.
The staff members at Krystal Resorts present guests such a memorable experience that they are often remembered long after the vacation ends.